Terms of Use

Last updated: November 7, 2025

Please read these Terms of Use carefully before using the CHATWAN application.

Acceptance of Terms

By accessing or using our application, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service. You must be at least 16 years old to use this Service.

Use of the Application

• User Account: You are responsible for safeguarding your account and the information linked to your Google account.
• User Content: You are solely responsible for the content you post on the CHATWAN application.
• Prohibited Conduct: By using CHATWAN, you agree not to:
  • Post illegal, hateful, discriminatory, threatening, or violent content.
  • Harass, intimidate, or impersonate other users.
  • Post, share, or promote any child pornography, child sexual abuse material (CSAM), or any content that endangers the safety and well-being of minors.
  • Use the application for any illegal or unauthorized purpose.

"SHOP" Feature

Users can create a shop to sell items. CHATWAN is a platform that facilitates connections between sellers and buyers. We are not a party to transactions and assume no responsibility for the quality, safety, or legality of the items offered.

Intellectual Property

The application and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of CHATWAN.

Termination

We may terminate or suspend your account immediately, without prior notice, if you breach the Terms.

Limitation of Liability

In no event shall CHATWAN be liable for any indirect, incidental, special, or consequential damages.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the Democratic Republic of the Congo.

Changes

We reserve the right to modify or replace these Terms at any time. We will notify you of any changes via an in-app notification or by email.

Reporting, CSAM Handling, and Safety Contact

Users can report content or conduct that violates our terms directly within the application using the reporting tools provided on posts and profiles.

All reports, especially those concerning child safety, are treated with the highest priority. CHATWAN has a zero-tolerance policy against any content that exploits or endangers minors, including but not limited to Child Sexual Abuse Material (CSAM). We are committed to reporting all credible instances of CSAM to the National Center for Missing & Exploited Children (NCMEC) or other relevant law enforcement agencies.

If you have any specific concerns regarding child safety on the platform, or wish to report potential CSAM, please contact our dedicated safety team immediately at: safety@chatwanapp.com.

Contact Us

If you have any general questions about these Terms (not related to safety), please contact us at contact@chatwanapp.com.